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Frequently Asked Questions
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How do I care for my resin products after receiving them?Caring for your resin flower preservation is super easy! Keep it out of direct sunlight and away from extreme heat to prevent any yellowing or fading. To clean, just use a soft cloth to gently wipe away dust—no harsh chemicals needed. Treat it like a work of art, and your piece will keep its beauty shining bright for years to come!
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Why are there translucent parts?What you’re seeing is bruising, which only appears when the flowers meet the resin. Unfortunately, this is unavoidable and beyond my control, caused by factors like how the flowers are grown and handled. It’s part of your bouquet’s unique journey! To help minimize bruising, choose a bouquet with vibrant colors and textures, and go for long stems instead of floral foam or plastic holders!
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When should I ship/drop off my flowers?AS SOON AS POSSIBLE! If you have fresh flowers, we suggest overnight shipping your flowers to us within 24-48 hours after your event! If you have dried flowers or faux flowers, there's no rush and we can do them at any time!
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How many flowers should I ship?A standard bridal bouquet typically provides enough flowers for most orders. However, if you're placing a larger order, feel free to include an extra bouquet when sending your flowers!
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Is shipping included in my order?For shipping, you'll be responsible for the cost of sending your flowers to us for your custom order. Once we've completed your pieces, we'll take care of all the return shipping costs!
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